Last updated: 24/12/2025
This policy applies to all reservations made through our official website and payment systems integrated with local banks.
1. General Conditions
- Refunds are processed to the same payment method used for booking.
- Refund eligibility depends on the time remaining before check-in.
- All cancellations must be submitted through email or phone.
2. Refund Timeline
Cancellation more than 24 hours before check-in:
✔ 100% refund
Cancellation 12–24 hours before check-in:
✔ 50% refund
Cancellation less than 12 hours before check-in:
❌ No refund (100% charge applies)
3. No-Show Policy
If the guest does not arrive on the reservation date:
→ 100% of the booking amount is charged; no refund is issued.
4. Date Changes / Rescheduling
- Rescheduling is possible depending on room availability.
- If the new date is available, changes are free of charge.
- If not available, the standard cancellation rules apply.
5. Early Departure
If the guest decides to shorten their stay after check-in:
No refund is provided for unused nights.
6. Refund Processing Time
Refunds are processed within:
- 3–15 business days (local banks)
- International card processing times may vary.
7. Contact for Refund Requests
📧 info@bayilbreeze.az
📞 +994 (50) 444 56 95